Returns & Exchanges

At Elayers By Maya, we want you to feel confident in every piece you wear; if your selection isn't the perfect fit, we offer easy returns and exchanges within 30 days of delivery. All items must be in their original condition, unworn and with tags attached, to qualify for a full refund.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Package Your Items

Securely place the unworn garments in their original packaging, ensuring all designer tags and hygiene seals remain intact.

3

Label and Ship

Print your prepaid shipping label provided by the portal, attach it to your parcel, and drop it off at any authorized carrier location.

4

Quality Check and Refund

Once our team inspects your return for quality assurance, we will process your refund or ship your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing